lexi51 wrote:
MrWizard wrote:
NO JOY IN MUDVILLE TODAY
Yeah just got off the phone with Alec
Who told me I needed to activate on line
And keep telling me I could set up the new plan on the the website
Looks like I'll be making a drive to Best Buy tomorrow
The att.com/activatemobley
Redirects too att.com
And nothing I click on our chase down even brings up the Mobley at all
I hope att is not pulling the plug on this
I'll find out tomorrow
If you purchase a phone or any device from a third party the only way att will activate over the phone is if they send you out a new sim card, doesn't matter that it came with a brand new one, they are suppose to send you out another one. Some new policy that started a while back, not all of them follow it.
You can try to activate here
https://www.att.com/shop/wireless/byop.html
This part is completely incorrect. I bought the Mobley from Best Buy, I called the Connected Car phone number and they activated the Mobley without issue and without a new Sim Card.
This cannot be done on-line but it can be done with a phone call.
