Forum Discussion
lexi51
Mar 26, 2017Explorer
magicbus wrote:Bill.Satellite wrote:You are making assumptions about something that you have not experienced. It shouldn't be any different, in fact I would expect it to be easier for an existing customer. But my actual experience is it is different being an existing customer, and it is not easier. As their e-commerce customer care person explained to me, their ordering system has a kink in it and I got hung up on it (I had not added device in X amount of time) and my order was automatically canceled. He said I need to go to a store - which is a ferry ride and a taxi away, so that isn't going to happen.
The Mobley and the $20 unlimited plan can be had by non-AT&T customer as a simple stand-alone plan. That's my situation. Not sure why it should be any different for an existing AT&T customer.
Dave
There are others in the other forum which have att and the stand-alone mobley plan so it is definitely possible.
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