Forum Discussion
TenOC
Mar 28, 2017Nomad
magicbus wrote:TenOC wrote:I've been an AT&T cell customer since the late 90's when they bought Cingular. And I was buying by Mobley from them, not getting it free with a two year contract. It just made no sense to me at all.magicbus wrote:chuckbear wrote:This is EXACTLY what happened to me with AT&T and I can't get to a store either. Seems really odd that they are forcing their customers to go to Best Buy.
I also wanted to comment on trying to order the Mobley through AT&T on line. I did try but they could not "confirm my identity" and wanted me to go to an AT&T store with ID. The nearest one is some distance away and probably does not have the Mobley anyway. So I ordered it from Best Buy on Ebay. Chuck
Dave
If you are a NEW customer it may be (but I could be wrong) because of the "Patriot Act". The US government want to know who has cell phone service.
Dave
I have been a ATT customer for only 2 years. I got mine online WITH THE 2 YR CONTRACT with no problem. Took no more than 10 minutes. While it was no charge, I had to enter my credit card information to prove it was me and not someone else.
As you say "makes no sense" but rules are rules.
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