Forum Discussion
bob_nestor
May 15, 2017Explorer III
jackquontee wrote:
When it asks for a password you enter the attadmin and you're now logged into the Mobley and can do admin activities on it,
God bless you, brother (not speaking religiously) you ALMOST got me there. I get a message that says "No SIM Card," although, I've checked, and there is a SIM card in the device. It was there when I activated the service, and is still there.
On the phone now with Mobley trying to fix things.
Interestingly, AT&T had no problems setting the account up and informing me online of the pending bill, but it's been hell trying to use the service/device.
It appears that I connect to the network but I can't pull up a browser , or any anything that relies on data. Trying my best to maintain my composure, but it isn't easy when you keep getting passed around. Was just told it might be 22 minutes for a response. Told them I'd wait.
I had the same problem with my Mobley when I first got it. Turned out the SIM card in the unit had been deactivated for some reason. I suspect the unit had been returned after someone swapped the SIM with one they had that had been deactivated. Anyway, the solution was pretty simple - I took it down to the local AT&T store (along with my USB power cable) and they put in a new SIM and activated it right there. We tested the Mobley before I left the building. Been working fine ever since.
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