MrWizard wrote:
I bought mine from Best buy online
Went to the store, att guy's had never heard of it
Called att while i was in the store
New customer credit check etc..
About 35 minutes out the door with a working Mobley
Yes i paid the $25 activation fee
$20 per month data plan, i did not quibble or worry about the activation fee
Turns out the easiest part has been getting the activation fee waived.
Chatted with a rep. Told them about the ridiculous run around we've had. 10 mins later, fee waived.
Also, since getting the mobley up and running, we decided to order another through ATT, online. Added it to our account. 2 days later, "order cancelled. Unable to verify ID". Reordered, same thing 2 days later. Contact ATT. Spoke with six different people, not including calling a store. Nobody knew anything. Literally, not a single person could help us. Wife decided to use her corporate discount ID# this time. So, reordered a 3rd time and now have a FedEx tracking #. Took almost a week to get this second one. I've spent more time on the phone with these people than I care to remember. Unreal. They should be paying ME.
