I received a text from Verizon that we would get 10 dollars off our Verizon bill for each phone every month until we upgraded our phones. So far the last 2 months we have gotten 20 dollars taken off our bill each month. Doesn't seem like that's what they should be doing, you'd think it would be the other way that when we upgrade then they'd reduce the bill to get us to upgrade.. Oh well if and when we decide to go to a smart phone, think we'll buy em out right and no be tied down to a 2 yr contract. Now no incentive to upgrade.