Let me start by saying this is NOT a rant about Camping World, but more of a question to everyone.Today we just received in the mail the Camping World Game Day Deals circular booklet. On the back it reads, "Requested in home date Sept 5-7", so as you can see it's almost 2 weeks late arriving. Due to it being so late arriving we have missed out on some of the promotions and also the Overton's coupon.Did everyone else receive theirs before now? We are trying to decipher if it is our local USPS at fault or was Camping World's vendor late in getting it published. Thanks -Stacey

DutchmenSport wrote:We got ours about 3 days ago.Thank you for the reply. The $20 off coupon at Overton's expired on Sept. 16th and we received it today and it's disappointing.Again, thanks for letting me know. Stacey

I always enjoy those circulars. I often find something I want and buy it from Amazon for 30% less than the "sale" price.

Ours goes straight from the mail box to the recycle bin. I can't seem to get them to stop sending one to us.

Camping World Circular | Good Sam Community

Piddlers
Explorer
Sep 20, 2017
Campfire Time wrote:
I used to work in the direct mail industry (read "junk mail"). More often than not when a flyer like this was late, it was the printer who fell behind in getting it to the mailer. Two weeks is just plain unacceptable.

By the replies we do not believe it's our local post office, and do believe it may be the printer.

Not to beat a dead horse, but there is a $20 off coupon for Overton's, that we would have used, but it expired before we received the circular.

I do really appreciate everyone's replies and I'm sorry to hear that others have just received it and some not at all.

Either way, it's not a huge issue, just disappointing.

Happy Camping to All!
valhalla360
Navigator
Sep 20, 2017
Terryallan wrote:
valhalla360 wrote:
Take it in, tell them what happened and ask if they will honor the coupon since they failed to get it to you in a timely manner.

I'll give 50-50 odds, they do.

hold your breath for that to happen.

I'm not going to hold my breath but I've had similar situations where a manager make it right. Not 100% of the time but often.
Terryallan
Explorer II
Sep 20, 2017
valhalla360 wrote:
Terryallan wrote:
valhalla360 wrote:
Take it in, tell them what happened and ask if they will honor the coupon since they failed to get it to you in a timely manner.

I'll give 50-50 odds, they do.

hold your breath for that to happen.

I'm not going to hold my breath but I've had similar situations where a manager make it right. Not 100% of the time but often.

At Camping world?????
delwhjr
Explorer
Sep 20, 2017
Terryallan wrote:
valhalla360 wrote:
Terryallan wrote:
valhalla360 wrote:
Take it in, tell them what happened and ask if they will honor the coupon since they failed to get it to you in a timely manner.

I'll give 50-50 odds, they do.

hold your breath for that to happen.

I'm not going to hold my breath but I've had similar situations where a manager make it right. Not 100% of the time but often.

At Camping world?????

As hard as it may be for some to believe, I have had good experiences at CW with this type of situation. They have both honored coupons and discounts when asked and have even admitted in some situations they were aware of the delayed delivery.

It never hurts to ask. The only time it will never happen is when you don't ask.:D
Piddlers
Explorer
Sep 20, 2017
delwhjr wrote:
Terryallan wrote:
valhalla360 wrote:
Terryallan wrote:
valhalla360 wrote:
Take it in, tell them what happened and ask if they will honor the coupon since they failed to get it to you in a timely manner.

I'll give 50-50 odds, they do.

hold your breath for that to happen.

I'm not going to hold my breath but I've had similar situations where a manager make it right. Not 100% of the time but often.

At Camping world?????

As hard as it may be for some to believe, I have had good experiences at CW with this type of situation. They have both honored coupons and discounts when asked and have even admitted in some situations they were aware of the delayed delivery.

It never hurts to ask. The only time it will never happen is when you don't ask.:D

Thank you for sharing and I hope they will do the same for us.
Piddlers
Explorer
Sep 27, 2017
Update:

As of today I have sent 7 emails to Camping World regarding my original post, and they reply to each email with, "they are looking in to it." One email states that the Supervisor was out, and would return yesterday, but still the same reply, " they are looking in to it".

Shame on me for drinking the kool-aid and thinking they may extend the offers to those of us that did not receive the circular until after the offers expired.

Lesson learned.
Good_Sam_Care_T
Explorer
Sep 27, 2017
Piddlers,

Thank you for the update. I have sent you a private message.

Thanks,
Stacy
Good Sam Care Team
Piddlers
Explorer
Sep 28, 2017
This afternoon I received a pm and in lieu of not receiving the circular offers until they expired Camping World has offered a merchandise certificate.

I appreciate the offer and hopefully this issue will be corrected with printer.

Thank you to Camping World for making this right.
Bucky_Badger
Explorer
Sep 28, 2017
Piddlers wrote:
This afternoon I received a pm and in lieu of not receiving the circular offers until they expired Camping World has offered a merchandise certificate.

I appreciate the offer and hopefully this issue will be corrected with printer.

Thank you to Camping World for making this right.

At least you got yours...;)
Good_Sam_Care_T
Explorer
Oct 03, 2017
To All,

Thank you for your time and interest in this thread. At this time due to inactivity this thread will be closed.

Thank you,

Mark
Good Sam Care Team

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