Forum Discussion

tmmar's avatar
tmmar
Explorer
Sep 07, 2013

Camping World Shipping Charges

I was in the process of looking for air and oil filters for my 8kw Onan generator in preparation for my fall maintenance. I looked around and found that CW's prices were about the same as other sites (maybe a $1 or $2 more) so I added them to my cart. I was also going to order a new, multi-piece sewer hose (about $45) which I also added to my cart. When I went to look at what was in my cart, I noticed that the shipping charges for the filters was $9 EACH (for a filter that weighs less that 1 pound) and would take 4-6 weeks to ship. REALLY!!! $9 EACH? Needless to say, I didn't order anything from CW!!

Really disappointed in CW!
  • wbwood wrote:
    But you pay $79/year for that free shipping and it's not free shipping on everything at Amazon. I signed up for the trial and have ordered several things. Only about half of them offered the free Prime shipping. Other's I paid for. The Prime membership at Amazon does not automatically give you free shipping on everything.

    Amazon Prime comes with a free audio book lending library and over 100,000 movies, tv shows and videos for free.

    WoodGlue
  • WoodGlue wrote:
    wbwood wrote:
    But you pay $79/year for that free shipping and it's not free shipping on everything at Amazon. I signed up for the trial and have ordered several things. Only about half of them offered the free Prime shipping. Other's I paid for. The Prime membership at Amazon does not automatically give you free shipping on everything.

    Amazon Prime comes with a free audio book lending library and over 100,000 movies, tv shows and videos for free.

    WoodGlue


    And at has to do with rv accessories how? My point is that you pay $79 a year for prime. You get free shipping on some things. Not everything on amazon. Trust me, I've shopped around for different things and thought most everything would have free shipping there, but it doesn't.

    I do agree that some of the CW shipping rates appear excessive. But it's really not a fair argument on the fact that you are paying for that "free shipping" through amazon. If Marcus said if you join a CW prime club for $80 and you get free shipping on all orders, would it be worth it to you? To some yes. To others no, because they may only order one or two things a year. Also, amazon has multiple distribution locations across the country. CW is shipping out of Kentucky I believe. While centrally located, it does cost them more to send products to the coasts than it does locally. At least with the way they send things. More options of mailing things (USPS, ups, FedEx) would be great. That way, they could ship simple things like a filter or a garden flag in a padded envelope for less than a couple bucks.
  • Shipping is getting expensive, if prices are competitive I see no issue
  • Hello TMMAR,

    Thank you for your post, and I apologize for the delay in response. If you could please send me your contact information via Private Message, I would be happy to have someone call you regarding this issue. Please also feel free to let me know if you need anything else. Thank you for your time and have a wonderful day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team
    elizabeth.black-osborn@goodsam.com
  • My local RV dealer will match CW prices, but I usually pay his prices(only a couple of dollars)because the advice I get from a very knowledgeble staff is priceless.
  • We have a 100 mile round trip to our closest CW, so we figure the shipping costs against time/gas as well as purchase prices from other sources before deciding.
    Many times the CW price and shipping costs come out best for us - sometimes not.

    Cheers,
    xena
  • wbwood wrote:


    But you pay $79/year for that free shipping and it's not free shipping on everything at Amazon. .



    Really? I don't pay $79 a year as most things are shipped free if you purchase over $25 and not $99 like CW.

    I rarely if every pay for shipping on Amazon and if I do it's under $10. I did have something shipped for $1.50 and it was shipped from China.
  • Good Sam Care Team wrote:
    Hello TMMAR,

    Thank you for your post, and I apologize for the delay in response. If you could please send me your contact information via Private Message, I would be happy to have someone call you regarding this issue. Please also feel free to let me know if you need anything else. Thank you for your time and have a wonderful day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team
    elizabeth.black-osborn@goodsam.com


    This is the only type of answers we get on here. Why not just post this as a topic and pin it to the top of the forums? These "customer service effective communication class responses" are getting old.
  • Their rapid response team is not so rapid if you have to always start out with " I apologize for the delay in response" LOL

    Might want to drop the "Rapid" in your sig line.

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