Can it be Exchanged ?

Question

I bought a ice machine over the net, don't remember exactly when, but probably around the first of the year. I sent a note on here on 01/05 regarding the great customer service. I'm on my first trip now and the machine doesn't work. How can I exchange it ? No box, no receipt, not back home for at least 2 more weeks.

http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/27446183/gotomsg/27447208.cfm#27447208

royb · Answer

Don't know about exchange but you should be able to pull into any Camping World and they can pull up your purchase info...Roy Ken

wbwood · Answer

RoyB wrote:Don't know about exchange but you should be able to pull into any Camping World and they can pull up your purchase info...Roy KenThey might, but since it was purchased online, they might not be able to. Either way, why not call he CW online number?

gmctoyman · Answer

Don't know where you guys live but Camping World stores aren't on every corner in Texas. That's the reason most of my "stuff" comes in a big brown truck.

gmctoyman · Answer

3 emails, and with promises for calls that never came !Still wanting to exchange it .

gmctoyman · Answer

Contacted yesterday by phone, and today by email. Camping World no longer handles the small ice maker, but they are going to order one from Dometic as a replacement, a very fair offer.

Now hopefully the replacement works !

Thanks CW.

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Can it be Exchanged ?

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