Is it possible or just a coincidence? I went from using Windows Vista to Win 8.1 (8.1 was a clean install), the next day when I tried to use the "Smart" functions on my TV I get a msg: "Network interference has occurred please try again later."I've rebooted everything on the network but to no avail. From my PC I can see the TV and I can run a continuous ping with no errors. When I try to re add the TV to my network (from the TV menu settings), it sees my router and is good to there but when it tries to go out to the internet it fails.At some point in the 8.1 install it says to power on everything on your wireless network and then continue. All I thought about was my printer, the TV never occurred to me could this be my problem?Not sure how to troubleshoot this...any suggestions?Thanks in advance!Dozer

Just turn off the PC and see what happensSounds like something in your router settings has changed

Dozer wrote:Is it possible or just a coincidence? I went from using Windows Vista to Win 8.1 (8.1 was a clean install), the next day when I tried to use the "Smart" functions on my TV I get a msg: "Network interference has occurred please try again later."I've rebooted everything on the network but to no avail. From my PC I can see the TV and I can run a continuous ping with no errors. When I try to re add the TV to my network (from the TV menu settings), it sees my router and is good to there but when it tries to go out to the internet it fails.At some point in the 8.1 install it says to power on everything on your wireless network and then continue. All I thought about was my printer, the TV never occurred to me could this be my problem?Not sure how to troubleshoot this...any suggestions?Thanks in advance!DozerYour TV just like a PC when placed on a network will need what is known as a IP address..Normally most PCs and other network devices are setup to automatically get a new IP from the network (router).While reinstalling your OS on the PC it may have been assigned the same IP address as the smart TV. This causes one of the devices to be blocked off the network.Turn the PC off, possibly reboot your router then turn the TV on with the PC off.. Then see if your TV can access the Internet..Once the TV is able to connect to the Internet then try turning the PC on.. If all goes well the PC should be assigned a new IP..If it fails to get a new IP then you may need to check the network card settings and make sure it is set to DHCP and not a static fixed IP..

Thanks for the replies. The TV has an IP address, which I can ping with no problems.Makes no difference whether the PC is on or off. I thought it might be a conflict between my wireless printer and the TV so I deleted the printer all together. No help.

To answer your question, it was a coincidence. Merely installing Win 8.1 should not have had any effect on your Smart TV and it's ability to access it's "Smart" functions.

Theory has it that each device has a differnt MAC (Media Access something) number,, It is possible (not very but possible) that the computer and TV have the same MACTheory is the ROUTER will assign an I/P Address which is UNIQUE to each device.. Sometimes it does not.. OR if you have "Hard Wired and I/P address it may assign that address when the hard assigned is turned off (Why I always assign OUTSIDE the DHCP range of my router) Finally the new computer will.. of course.. download UPDATES.. These can suck major bandwidth and overload your connection so the TV can not find the bandwidth to work with.. This.. self selves after a short time. How short depnds on the size of your data pipe (Bandwidth)

Can Win 8.1 make a "Smart TV" dumb? | Good Sam Community

shakyjay
Explorer II
Apr 12, 2015
By chance is it a Samsung TV? I have read several threads regarding them having this or a similar problem.
wa8yxm
Explorer III
Apr 12, 2015
Theory has it that each device has a differnt MAC (Media Access something) number,, It is possible (not very but possible) that the computer and TV have the same MAC

Theory is the ROUTER will assign an I/P Address which is UNIQUE to each device.. Sometimes it does not.. OR if you have "Hard Wired and I/P address it may assign that address when the hard assigned is turned off (Why I always assign OUTSIDE the DHCP range of my router)

Finally the new computer will.. of course.. download UPDATES.. These can suck major bandwidth and overload your connection so the TV can not find the bandwidth to work with.. This.. self selves after a short time. How short depnds on the size of your data pipe (Bandwidth)
strollin
Explorer
Apr 12, 2015
To answer your question, it was a coincidence. Merely installing Win 8.1 should not have had any effect on your Smart TV and it's ability to access it's "Smart" functions.
Dozer
Explorer
Apr 12, 2015
Thanks for the replies. The TV has an IP address, which I can ping with no problems.
Makes no difference whether the PC is on or off. I thought it might be a conflict between my wireless printer and the TV so I deleted the printer all together. No help.
Gdetrailer
Explorer III
Apr 12, 2015
Dozer wrote:
Is it possible or just a coincidence? I went from using Windows Vista to Win 8.1 (8.1 was a clean install), the next day when I tried to use the "Smart" functions on my TV I get a msg: "Network interference has occurred please try again later."

I've rebooted everything on the network but to no avail. From my PC I can see the TV and I can run a continuous ping with no errors. When I try to re add the TV to my network (from the TV menu settings), it sees my router and is good to there but when it tries to go out to the internet it fails.

At some point in the 8.1 install it says to power on everything on your wireless network and then continue. All I thought about was my printer, the TV never occurred to me could this be my problem?
Not sure how to troubleshoot this...any suggestions?

Thanks in advance!
Dozer

Your TV just like a PC when placed on a network will need what is known as a IP address..

Normally most PCs and other network devices are setup to automatically get a new IP from the network (router).

While reinstalling your OS on the PC it may have been assigned the same IP address as the smart TV. This causes one of the devices to be blocked off the network.

Turn the PC off, possibly reboot your router then turn the TV on with the PC off.. Then see if your TV can access the Internet..

Once the TV is able to connect to the Internet then try turning the PC on.. If all goes well the PC should be assigned a new IP..

If it fails to get a new IP then you may need to check the network card settings and make sure it is set to DHCP and not a static fixed IP..
MrWizard
Moderator
Apr 12, 2015
Just turn off the PC and see what happens
Sounds like something in your router settings has changed

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