Computer Help
Dell Latitude Laptop, new 2011, Win7 Home Premium. Problem, will not boot up, gets to the proper background screen, but no icons show, and clicking on start does nothing. I can start in "safe mode",...
Forum Discussion
I'm having a little trouble buying the fact that the drive is bad since you can boot into Safe Mode easily. I would say that the problem is either a virus/malware or a device driver. If you have access to another computer create an MS Defender Offline scan CD (Windows Defender Offline). You boot up the machine with this disk and it will scan everything and not be influenced by Malware and Root Kits that run in memory. At least try this before buying a new drive.
If you do find that you need to buy a new drive, check Drive Solutions. You can buy the new drive with a kit to clone your old drive and simply boot up with the new drive as if nothing happened. Yea, I know, things don't always work that perfectly, but we do this kind of thing at work all the time with great success.
This is good advice. Another good forum is the Windows Secrets Lounge.
If you do find that you need to buy a new drive, check Drive Solutions. You can buy the new drive with a kit to clone your old drive and simply boot up with the new drive as if nothing happened. Yea, I know, things don't always work that perfectly, but we do this kind of thing at work all the time with great success.
SCR wrote:
I suggest you go over to WindowsSevenFourms Join the group and post your question/problem there. When you join be sure to complete the System Specs section.
There are a lot of IT professionals there that are more then willing to help. It's free and they know there stuff.
This is good advice. Another good forum is the Windows Secrets Lounge.
