Computer Locks Up
I have an HP Laptop that has been giving me grief. In the middle of something, it will simply lock up. The mouse does not respond nor does the the pad work. None of the keys do anything. If I leave it...
Forum Discussion
I'm assuming you are running Windows and probably the latest version; windows 10.
Try this; start up your computer in SAFE mode. Then do a graceful power off. Then start up your computer as you would regularly. See if that helped. My computer was doing some really strange stuff, running slow, etc. I started it up in SAFE mode, then powered down and started it again in regular mode. It's been working great ever since. Evidently there was something screwed up that SAFE mode was able to straighten out.
getting into Safe Mode in Windows 10 is to use the Shift + Restart combination. Open the Start menu and click or tap on the Power button.
Then, while keeping the Shift key pressed, click or tap on Restart.
Note that you can also use the Shift + Restart combination from the Sign In screen: click or tap Power, press and hold Shift and then click or tap Restart.
Then, Windows 10 reboots and asks you to select an option. Choose Troubleshoot.
On the Advanced options screen, choose Startup Settings.
Windows 10 says that you can restart your device to change advanced boot options, including enabling Safe Mode. Press Restart.
After Windows 10 reboots, you can choose which boot options you want to be enabled. To get into Safe Mode, you have three different options.
To enable Safe Mode press the 4 or the F4 key on your keyboard, to enable “Safe Mode with Networking,” press 5 or F5, and to enable “Safe Mode with Command Prompt” press either 6 or F6.
Try this; start up your computer in SAFE mode. Then do a graceful power off. Then start up your computer as you would regularly. See if that helped. My computer was doing some really strange stuff, running slow, etc. I started it up in SAFE mode, then powered down and started it again in regular mode. It's been working great ever since. Evidently there was something screwed up that SAFE mode was able to straighten out.
getting into Safe Mode in Windows 10 is to use the Shift + Restart combination. Open the Start menu and click or tap on the Power button.
Then, while keeping the Shift key pressed, click or tap on Restart.
Note that you can also use the Shift + Restart combination from the Sign In screen: click or tap Power, press and hold Shift and then click or tap Restart.
Then, Windows 10 reboots and asks you to select an option. Choose Troubleshoot.
On the Advanced options screen, choose Startup Settings.
Windows 10 says that you can restart your device to change advanced boot options, including enabling Safe Mode. Press Restart.
After Windows 10 reboots, you can choose which boot options you want to be enabled. To get into Safe Mode, you have three different options.
To enable Safe Mode press the 4 or the F4 key on your keyboard, to enable “Safe Mode with Networking,” press 5 or F5, and to enable “Safe Mode with Command Prompt” press either 6 or F6.
