Forum Discussion

Explorer

Apr 07, 2019

Direct TV Distant Network Service

I submitted a new DNS Waiver request 6 weeks ago because "my previous one was expired". They just told me my waiver was denied (I told them I had at least two previous waivers with no problem). When I asked the CR why she said the networks denied it..all five of them? When she tried to connect me to DNS people I was disconnected because their account service assistance stopped right then for the night (10:00 P.M. Mtn Time). I will call back tomorrow but wondering: Have any other folks been "routinely" denied the DNS waiver lately? Sounds fishy to me.

Thanks

Hank
Custer SD
2005 Mandalay DP
2012 Honda CRV
Winegard Travl'r Auto Satellite Dish

13 Replies

Bill_Satellite
Explorer II
Apr 07, 2019
I have been using the same DNS waiver since early 2000. However, if I was part time and turning DNS of and off (so I can get locals when home) the DNS should always be approve if it is submitted correctly and all receivers on the account are designated DNS or inactive.
edatlanta
Explorer II
Apr 07, 2019
How long does a DNS waver last? I only did the process once and that was in 2010. I like having DNS and if that goes away so will DTV. I have been a continuous subscriber for 24 years and RV for the past 9. I know Dish doesn't have a DNS equivalent (unless there is something new I'm not aware of) or I might have switched years ago.
Dutch_12078
Explorer III
Apr 07, 2019
AT&T/DTV seems to be making things like changing locals more difficult for RV'ers while Dish is making it easier. I wonder if the DNS issue is part of that trend...