Direct vs Dish and ?
Hi all, Ill try to make this as short as possible(:B) We have been Direct TV subscribers for a tad over 16 years(we've stayed the course) and have been relatively Happy. Last week we called Direct ...
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I've talked to about 8 different people so far plus exchanged E-mails with them, from Regular Rep's to supervisors and mid-management...all of them say, I'm sorry, but our hands are tied. I am quite aware of the DNS you can get for an RV but as far as waivers go on my old "grandfathered" in contract....they simply will NOT EVEN submit them. At this time, its a no brainer for me...why would I stay with Direct after being lied too....plus Direct is not going to offer any kind of FREE up-grades. We enjoyed the East/West coast feeds and these services are readily available through a third Party with Dish, on the other hand, Direct still wants Hoops to be jumped through.
I've done some research, there are ways to submit waivers on your own but why should I have to? I had the service I wanted and any one with half a brain at Direct could have looked at their computer screen, observed the long standing "DNS service" and would have NEVER put those in question. Oh well, live and learn. I have no visions of Grandeur, I'm sure Dish has the same mind set once your on board but as I stated, I have nothing to lose, money to be saved, more features, more channels, HD service to be gained by switching. I was just wondering about others experience with both Direct and Dish.....so once again, Thank you for all the replies.
I've done some research, there are ways to submit waivers on your own but why should I have to? I had the service I wanted and any one with half a brain at Direct could have looked at their computer screen, observed the long standing "DNS service" and would have NEVER put those in question. Oh well, live and learn. I have no visions of Grandeur, I'm sure Dish has the same mind set once your on board but as I stated, I have nothing to lose, money to be saved, more features, more channels, HD service to be gained by switching. I was just wondering about others experience with both Direct and Dish.....so once again, Thank you for all the replies.
