Forum Discussion

derh20's avatar
derh20
Explorer
Aug 20, 2015

DirectTV activation

I just installed a dish and need to know what number to call to tell DirectTV that i am in, say Tucson. I call the general number, (800) 531-5000, but cannot figure out what to ask for in the voice prompts. I have given up calling DirectTV, as every person I talk to tells me something different and after trying about 11 options, i gave up and thought i would post this inquiry. If you have DirectTV, how do you get ahold of someone to tell them where you are?
  • more clarification. I have a King Quest dish. Activation was the wrong term. i have activated it, but need to know how to contact DirectTV to tell them where I am so I can pick up the local channels where I am.
  • RoyB's avatar
    RoyB
    Explorer II
    It was real easy for us as well after I found out you have to have the account number handy as well as the ACCESS CARD number. I put all of that info in an envelope and taped it to the rcvr...

    My older SAT RCVR would lose its setting every time I unplugged it. I had to go on-line everytime we setup... Once you get the acct number they know who you are and it was just a couple of clicks to bring it back up again...

    This was when we was bringing one of our SAT RCVRS from the house on the RV TRIPs. I know your situation is bit different but this is how it worked for us a few years back when we was using a separate dish with one of our spare SAT RCVRS...

    When the NATL BROADCAST went to their new digital mode local transmissions we kinda stopped bringing along the SAT DISH and spare SAT RCVR with us. The local CLEAR TV stations from the local towns was all in high def mode and actually alot better reception than on the SAT. Of course this is only for Natl Broadcast channels using the batwing OTA antenna... No CNN haha...

    Roy Ken
  • When connected to Direct, just listen to the options and hit 0. (zero)
    You will be connected to a real person. If not, just hit 0 again. I never listen to the menu options.
  • You need an acc to activate a box on line. If you don't have an acc call 1-800-531-5000
  • "Only receivers and replacement Genie Minis can be activated online at this time Directv help: new activation

    I don't know what OP has. He just says dish, nothing about receiver or card. I reauthorize online all the time, but I guess that's different.
  • derh20 wrote:
    If you have DirectTV, how do you get ahold of someone to tell them where you are?
    Your title says 'activation', which can normally be done online.

    I'm not sure your reason for having to tell someone your location, which is usually only necessary to receive that area's locals.
  • If you installed a Winegard antenna, call Winegard (tomorrow) and they will get your service set up.
  • Do you have a Genie receiver? If so it can be activated at the Direct TV website online.

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