Forum Discussion

AllegroD's avatar
Jul 26, 2017

Dish 211K Dropping Sound

I have a 211K with 2 sat antennas. 1 antenna is a fixed Winegard Mission Roadtrip and the other is a Tailgater (original) on an A/B switch. Regardless of which antenna I use, the sound starts out dropping about every 5-6 seconds. It then gets worse to the point of sound dropping every other second. I have checked my COAX connections. The ones I can touch are all at least hand tight. I have checked the HDMI, also.

Dish Tech Service asked me to check the above.

Am I down to the receiver over heating? It is in a cabinet with the surround sound, behind the TV. I have a computer fan blowing air in. Is there something else to check.

p.s. We have an Allegro 36LA.

19 Replies

  • I have a 722 that occasionally drops the sound. A quick pause-unpause brings it back. The symptoms aren't the same as yours, just a suggestion for something to try.
  • Well, it definitely looks like an over heating problem. I ran the coax from the portable through the window and it started out OK. Within a few minutes it started dropping every 5 seconds and continued to get worse.

    I ordered a Wally and another 110v computer fan from Amazon.

    Thanks all for the help.
  • Thanks for the responses. I will give the direct COAX a shot tonight. Should have done that already, but sometimes I have to be told the obvious.
  • lryrob9301 wrote:
    AllegroD wrote:


    p.s. We have an Allegro 36LA.


    What year Allegro 36LA ?

    2013
  • The 211K is notoriously bad for the amount of heat they produce. If you have room, pull the receiver out and let it hang in the open air. You can even try putting some ice in a bag (maybe on a tray to catch any leaking) on the receiver to see if it solves the problem. If so, you have a bad receiver. Replace it with a Wally (smaller, runs cooler and has an RF remote) and you should be good to go.
  • That's a classic sign of one of the receivers sound chips crapping the bed. The reason it gets progressively worse with time after turning on is due to the unit heating up. 211K's are good receivers simply for the amount of connection options if you only require a single tuner. Get a new one, cheap on Ebay.
  • Try running the coax cable direct from the antenna to the 211k receiver, bypassing switches and internal wiring, to eliminate one question mark.
  • We had a problem something like that. We turned the TV off then back on and it took care of our problem. It's worth a try!
    Good Luck

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