Dish pay as you go plan question
I have been a satisfied long-time Dish customer for many years, but I pulled the plug on Dish a few months ago to take advantage of a smoking hot bundle deal offered by the local cable company for one...
Forum Discussion
gemsworld wrote:rhagfo wrote:
We have the RV package, you need to own your Dish and reciever, then pay in advance for the first month. You call to activate use while you are out then call to CANCLE service when you return, NOT suspend or pause!! This way you only pay for the days used, you will need to pay for these the next time you wish to activate be it next week or two months down the road.
You can activate with the app or online, but as of a year ago needed to call to cancel. Once canceled you have I believe nine months to reactive.
WARNING if you pause or suspend you will pay a small monthly fee.
We have fulltimed for the last year so haven’t turned off for a year.
Need clarification. Since you're paying for a full month in advance and call to cancel service before the entire month is over, do you get a refund credited to your credit card, or is the unused amount kept in your account and credited when reactivating at a later time? I don't mind if they keep the money to be used at a later time since we go out regularly but never for 30 days at a time.
No refund, the credit is held by Dish, then next time you activate you will need to make up the difference for what you used the previous time. Example, if you went out for a weekend and activated for three days, then you would pay about 3/30’s of a months charge to bring you up to a full months per payment. Every time you activate you need to have a months prepayment credit with Dish.
The service is nice, you just need to be sure when stopping you tell them to cancle, and you own your equipment, it doesn’t seem to be fully understood by all in the call center. You will likely get an email asking you to come back, just the way it works.
