I've made my last Camper's World purchase....FOREVER!We purchased a set of 'short Queen' sheets last week from the CW in South Tucson AZ. After one wash, the material started unraveling at the seams and the material was puckered everywhere...looked like someone had shot it with a shotgun! The linen was washed with other items of clothing...non were damaged like the bedding!We returned the bedding to the store....all we wanted was a refund....for the obviously poor quality material...they would not accept the return and they would not allow us a refund or credit...."That's state policy" was the only response we received!So, I'll go back to Amazon....usually lower prices on identical items and often free shipping in a day or two!Camping World / Good Sam....you just lost a loyal customer!

Singleminded,Thank you for contacting Camping World and I am sorry you had this experience with our Tucson, AZ location. I would like to look into this for you. Please send a private message with a phone number where you can be contacted and the amount of the refund you were requesting.Thanks,StacyGood Sam Care Team

Singleminded wrote:...So, I'll go back to Amazon....usually lower prices on identical items ... If they are "identical", they will also unravel when you wash them too!

Rant on I have used mine for years no problems

rr2254545 wrote:Rant on I have used mine for years no problemsWe also have some from the past....they are fine too....but perhaps they switched suppliers? All I wanted to do was rant about the lack of customer service when a product is obviously unacceptable!

Returning Bed sheets or bra's or underwear. camping world did the right thing.why dont you purchase your sheets at walmart like i do.. REG Queen size.and just tuck it. I like my campingworld superstore. in jacksonville, florida..

Do not buy the bed linen at CW! RANT | Good Sam Community

fla-gypsy
Explorer
Nov 22, 2016
There are a lot of folks in this world who have no idea how much their own demeanor affects their interaction with others.
fla-gypsy
Explorer
Nov 22, 2016
cyntdon2010 wrote:
Returning Bed sheets or bra's or underwear. camping world did the right thing.

why dont you purchase your sheets at walmart like i do.. REG Queen size.

and just tuck it. I like my campingworld superstore. in jacksonville, florida..

X2
Bucky_Badger
Explorer
Nov 22, 2016
Nutinelse2do wrote:
A professional conversation, or phone call to the store manager would have netted you the same satisfactory conclusion. By doing that, you might have gotten your CC credited back, instead of a store credit. As long as you feel better though. What good is a credit at CW if you will NEVER do business with them again? :S

He did go to the store first
RandACampin
Explorer II
Nov 22, 2016
Nutinelse2do wrote:
What good is a credit at CW if you will NEVER do business with them again? :S

Bwuhahahaha...I guarantee the OP will go there again. No conviction these days.
edatlanta
Explorer
Nov 22, 2016
Walaby wrote:
Glad to see it...

See folks... sometimes the help team does help, even though most people don't reply back with the resolution to their problem.

Thanks CW for taking care of it and thanks to the OP for reporting back.

Mike

I agree to both of the comments above.
DutchmenSport
Explorer
Nov 22, 2016
Nutinelse2do wrote:
... What good is a credit at CW if you will NEVER do business with them again? :S

Oh my! I have read some pretty remarkable comments on these forums over the years, but by far, this one hits the nail right on the head!
Nutinelse2do
Explorer
Nov 22, 2016
A professional conversation, or phone call to the store manager would have netted you the same satisfactory conclusion. By doing that, you might have gotten your CC credited back, instead of a store credit. As long as you feel better though. What good is a credit at CW if you will NEVER do business with them again? :S
ScottG
Nomad
Nov 21, 2016
ksg5000 wrote:
What reputable store doesn't accept products returned for valid reasons?

This. And the answer is "None".
There's no reason not to accept bed sheets back. It's not a health concern because they aren't going to re-sell them. They are going to get a credit back from the vendor like all other big retailers do and that's as easy as a few mouse clicks. I used to do it all the time.
ksg5000
Explorer
Nov 21, 2016
What reputable store doesn't accept products returned for valid reasons?
Walaby
Explorer II
Nov 21, 2016
Glad to see it...

See folks... sometimes the help team does help, even though most people don't reply back with the resolution to their problem.

Thanks CW for taking care of it and thanks to the OP for reporting back.

Mike

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Do not buy the bed linen at CW! RANT

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