Do You Need The Outdoor Package ?
If I take my Wally from the house and already have the Windgard Pathway 2. Do I need the outdoor Package from Dish? Or can I just use my Everywhere 250 that I have now.
Forum Discussion
I was told by Dish support this spring that I couldn't different channels on my receivers. While snowbirding and requesting local channels for my updated service address, the receiver at my house that I left behind would stop receiving the local channels there. As long as that was the situation, I wouldn't be able to use the MyDish app to update my service address but I could use it to reauthorize my receivers without calling them. Dish Outdoors is intended for full timers. The agent said there was a lot of thought about other options but for now, that was the way it was.
To Dish Network's credit, for the past couple of years, I've talked to agents without any accents that made it hard to communicate. Up until the past couple of years that had not been the case despite repeated requests in prior years.
That's a huge advantage over AT&T support which all seems to be located in southeast Asia. When calling for repair of U-Verse service at my church on Sunday, they refused to switch me to an agent stateside despite my complaining I wanted them to because I couldn't understand them. We were never able to communicate and the service remained down until Friday when a tech showed up to replace the modem. I decided during that 3 hour call I'd never have anything to do with AT&T again. Because they own Direct TV, I'll have nothing to do with them either. Why would anyone put themselves at the mercy of AT&T's failed system of customer support?
To Dish Network's credit, for the past couple of years, I've talked to agents without any accents that made it hard to communicate. Up until the past couple of years that had not been the case despite repeated requests in prior years.
That's a huge advantage over AT&T support which all seems to be located in southeast Asia. When calling for repair of U-Verse service at my church on Sunday, they refused to switch me to an agent stateside despite my complaining I wanted them to because I couldn't understand them. We were never able to communicate and the service remained down until Friday when a tech showed up to replace the modem. I decided during that 3 hour call I'd never have anything to do with AT&T again. Because they own Direct TV, I'll have nothing to do with them either. Why would anyone put themselves at the mercy of AT&T's failed system of customer support?
