Forum Discussion
Yosemite_Sam1
May 01, 2018Explorer
Good Sam Care Team wrote:
Hello jjdrisco,
Thank you for your time and post, I apologize for the delay you are experiencing with your order. We will be glad to look into the status of the rocking chair. Please provide your order and contact number in a private message.
Thank you,
Ella
Good Sam Care Team
This is my experience too. I only got it facilitated with I e-mailed "Ask Marcus" (well, among my other issues.)
I also sell at Amazon and if I don't ship within the following day, I'll be a goner. I do order accessories from Walmart and they too confirm tracking within two days.
I'm new in RVing and want to use CW for as my one-stop needs and subscribed to everything Camping World offers, even the pricey Extended Warranty. My experience in less than a month is a little disappointing.
I worked for a multinational company and I know Customer Service is a matter of corporate culture that should cascade down from Top to the bottom and can be felt by the customer the moment they step into the reception or talk to anyone on the phone.
Paging Marcus.
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