Download speed varies
I have Frontier as an internet and TV provider for the lst 3 years with no issues with download speed. I shut system down for a mo while in Florida when I returned the internet was very slow. Called F...
Forum Discussion
Gjac wrote:
Went and got a ethernet cable yesterday, took two days to shovel out have not seen that much snow in a while. Speed test when directly connected to router was the same as what Frontier told me between 14 and 16 Mbps. Still seems to me like a WIFI issue does it not?
May be the router access point radio (built into your DSL modem) going bad or may be too many folks around your neighborhood on the same Wifi channel.
Access your router control panel (the IP address and login information is located on the router).
In there you can run the wireless utilities per the Administrator guide I posted the link for.
The Wifi radio should be defaulted to "auto" so it should have automatically set the Wifi channel on power up.. But sometimes there may not be much congestion at power up time and it chooses the first channel as default..
It may be a simple fix to run the Wifi congestion test WHEN THE WIFI SPEED IS LOW and then manually change the Wifi channel to the one that has the least congestion.
You can do all of that from your own PC while it is connected via hard wire and I gave you a link to the manual and even gave you page numbers that may be of the most help to you.
If changing Wifi channels does not help then reach out to Frontier and have them send you a replacement Arris, in this case the radio card in the router may be going bad..
