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DD716TED's avatar
DD716TED
Explorer
Oct 12, 2018

E-mail Problem that is driving me crazy

The DW receives email's from a certain company that she loves to do business with.. The problem is, that every email she receives from this company has links (hyperlinks) in it to view different products.. Not a one of the links work! This happens on all 3 computers in the house / shop that are using Windows 10.. One uses Firefox, One uses IE and one uses Chrome... all with same reuults.. no activity when selecting a link in the email.. These very same emails when opened on her Samsung Pad using Chrome work fine with the links.. The Windows computers also use Windows Defender and Malwarebytes. I have searched everywhere for something that might be selected or checked in the mail program to see if that might be the case but nothing.. any suggestions other than just telling her to use her pad which would not be to my benifit / enjoyment?...
  • I agree..just wondering what is causing this to be stopped as links in other emails work fine.. Curiosity Killed the Cat.. UGH! Thanks..



    AsheGuy wrote:
    The first question that comes to my mind is why would you want to link on advertising links in emails? It's a good way to corrupt one's computer. It sounds like some kind of software is trying to save you from yourself.
  • The first question that comes to my mind is why would you want to link on advertising links in emails? It's a good way to corrupt one's computer. It sounds like some kind of software is trying to save you from yourself.
  • Ad blocker only on one computer.. removed it.. still no luck..thannks for suggestion..

    downtheroad wrote:
    Do you have an "ad blocker" extension installed on the computers that are having issues with?

    If so, try disabling the ad blocker, refresh your browser, do back into your email inbox and see if you can now open the links..
  • tried that.. No Lucks.. Thanks for suggestion

    toedtoes wrote:
    Sometimes, you have to hold the Cntrl button down when clicking on the link to make it work. Have you tried that.
  • Do you have an "ad blocker" extension installed on the computers that are having issues with?

    If so, try disabling the ad blocker, refresh your browser, do back into your email inbox and see if you can now open the links..
  • Sometimes, you have to hold the Cntrl button down when clicking on the link to make it work. Have you tried that.

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