Forum Discussion
Dutch_12078
Jul 30, 2015Explorer III
The Safari issue was reported on the Escapees Forum awhile ago. Travis Carr, the forum and website admin posted the following in part:
"Browsers that connect by using SSL or TLS 1.0 will be rejected. This has affected mostly Safari users but any browser not configured to connect using TLS 1.1 or 1.2 will not be able to connect."
"Due to having to be PCI compliant, there is no workaround. The end user must be using a browser that is compatible. It is not a problem we can "fix" on our end other than moving the store to another computer. Even then the store computer would still have to be PCI compliant."
and:
"Many Safari and some others users are able to fix the issue by clearing their cache, cookies, etc. I would give that a try and see if it helps resolve the issue."
PCI compliant = Payment Card Industry Data Security Standard compliant
"Browsers that connect by using SSL or TLS 1.0 will be rejected. This has affected mostly Safari users but any browser not configured to connect using TLS 1.1 or 1.2 will not be able to connect."
"Due to having to be PCI compliant, there is no workaround. The end user must be using a browser that is compatible. It is not a problem we can "fix" on our end other than moving the store to another computer. Even then the store computer would still have to be PCI compliant."
and:
"Many Safari and some others users are able to fix the issue by clearing their cache, cookies, etc. I would give that a try and see if it helps resolve the issue."
PCI compliant = Payment Card Industry Data Security Standard compliant
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