jfkmk wrote:
turbojimmy wrote:
mr. ed wrote:
Plus, you never know when they're going to hit you with a price hike.
They always negotiate it down to a fraction of the "retail price" when you complain. I've been on a rolling 3 to 6 month renewal period with them for a couple of years now. They e-mail saying your "promotional rate" is about to expire. I call, say I'm going to cancel and bam! - new "promotional rate" for some fixed period of time (usually 3 to 6 months). When they don't want to play ball anymore I'm done. But, they've priced it just about where it's worth it not to have to use my phone to search through google, amazon, youtube etc. to find what I want to hear. Plus a lot of their DJs are pretty entertaining.
I've been doing this with various vehicles for 10 years. Too bad they don't just price it reasonably in the first place.
I agree. I do this every year when I get the renewal notice with a huge price bump. I call and tell them what I will pay, (same as last year) and they always find a way to lower the price to where I want it. First they suggest me getting a cheaper program but that goes away when I tell them I will disconnect the service if I don't get it for what I am willing to pay. It has worked for 3 years so far and yes, I would disconnect if they didn't renew it at the same rate.
This is why I left Comcast (along with their abominable customer service) for DISH several years ago. When my contract with Comcast expired, they would try to double the rate I was currently paying. DISH does seem to have an annual price increase for a very nominal price (usually around $5 a month. Still after 3 years I get better service (way fewer outages) more features and for about half of what Comcast was charging me 3 years ago.