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leaddog's avatar
leaddog
Explorer
Oct 20, 2014

Has Verizon contacted ANY Millenicom Customers yet?

I've read all the verbage on the subject up to date, but would like to know if ANYONE has been contacted by Verizon concerning this takeover and what has been said. Time is running out on switching to ATT and their double data plan if that needs to be done.

Not really interested in rehashing what happened in the past, just concerned what has transpired since the takeover. Thanks in advance.
  • I have been studying on how I might handle this verizon event. I have been with them since the dawn of time it seems which means we have our phones with them. Under our current 2 smartphone plan it ends up they have us under the 6gb data @ $60. To upgrade to 30gb it will cost us another $70. So we will end up with a total of 30gb for $70 more vs 20gb @ $90 more. Hmmmmm? I already own a jetpack but to hook it up will run $20@mo.

    was paying $60 for 6gb phone data + $90 for 20gb Millenicom data = $150 for 26gb
    will pay $130 for 30gb combined data + $20 for jetpack line = $150 for 30gb

    Same price for more data from the same ultimate provider. I so wanted to HATE verizon. Actually still sort of a sour spot about them from a past dealing.
  • A few more days I doubt it. Unless they are immediately changing the terms of the current agreements they won't be contacting you any time soon I'd guess....


    Seems like SOMEBODY would want to get paid around the end of this month. We're set up for autopay at Millenicom, and I'm wondering if that payment info also got transferred to Verizon, and if they'll just do the hit.

    So many wonderings, so little information. . . .

    al
  • Al
    Might this be a case, where contacting the bank asking them, how they handle this
  • I contacted Millenicom on October 17th, while they still had support going, about the next payment, in case I wanted to stop. This is what they replied:

    --------------
    Thank you for contacting us. It is our understanding that your service will not be interrupted during this transition. We would like to assure you that no payment information has been provided to the carrier- they will not have the ability to automatically charge your credit or debit card on file.

    Unfortunately, the email that you have received is the information that has been provided to us at this time. As stated, the carrier may be contacting you shortly regarding the continuation process through their company. We apologize that we are unable to provide you with more clarification.

    Your account will be marked as "inactive" in our systems come 10/31/2014- this will ensure that no further billing will take place moving forward through Millenicom.

    Again, we thank you for contacting us. Have a great weekend.

    Millenicom
    ----------------------

    As far as I am concerned, "IF" Verizon taps my credit card for auto-payment without my permission, they are going to be in huge trouble. We already have a Verizon plan for phones and 1 gig aircard, which I am going to increase to 30 or 40 gigs, have not decided yet. Last month we used so much data it was best to double up on Millenicom than increase Verizon....but with new data plans offered for October, we just need to commit one way or the other to more data for "V".
  • We would like to assure you that no payment information has been provided to the carrier- they will not have the ability to automatically charge your credit or debit card on file.
  • Bill.Satellite wrote:
    We would like to assure you that no payment information has been provided to the carrier- they will not have the ability to automatically charge your credit or debit card on file.
    I think he was referring to being an existing Verizon customer and them adding the new account to your existing account. I talked to Verizon about this today and they have no idea they even now own these accounts and could not provide me with any info.
  • Here is the latest email I just received from Millenicom a few minutes ago.

    This is to correct an earlier email that was sent to you regarding your service. Verizon Wireless, the carrier providing your wireless service, may be contacting you about options for your ongoing service. Going forward your relationship will be directly with Verizon Wireless. Millenicom will no longer have any role concerning your account and Millenicom does not now or will have any relationship with Verizon Wireless. Thank you and we apologize for any inconvenience this notice may cause.
  • He mentions Verizon taping his CC for auto-payment. That really can't happen but "worst case" it would roll into his existing Verizon account an there would be an extra $20/month for an extra device. If that's not what he wanted (and I see something very close to there being NO change this could possibly happen), one call to Verizon would fix it. If Verizon has the right phone number they might be able to pair up accounts but the SIM cards need to be replaced so nothing can happen without some customer intervention.

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