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lots2seeinmyrv's avatar
Mar 14, 2014

Help with Verizon - Out of Service Area

Any suggestions on what we can do? We have Verizon and just relocated to Maryland.

We are only getting 1x signal and hard to send a text picture or google anything on the phone, very slow. We are able to make and receive calls.

Spoke to Verizon and we "Are Out Of Service Area", they do not service this area.

They said "too bad for us" and we will have to pay a Termination Fee if we go with another carrier.

We also have a Tablet and get no service connection with that.

Contracts on 2 phones expire in November. Tablet already met contract, so no problem to take that off Verizon and switch.

Is there a signal booster or something we can do to get better than 1x ??

Thank you.
  • If you are out of their service area and cannot supply you with service, then you have an out. Call them again and ask for a supervisor, explain the situation to them and ask to be let out of the contract. If they refuse, contact the local attorney generals office.
  • At Cumberland, probably a tin can and a long string is a good bet. But really, talk to some local people about what service works best in the area. In deep, dark Virginia, I had to by a Tracfone to get any service, and that was talk only.
  • Have you moved to this area to live? We were with AT&T when we moved to this area of KS - like you we were out of their service area. They had to let us out of the two year contract due to them not being able to supply us service. AT&T does serve KS just no towers in this area.

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