Forum Discussion
Gdetrailer
May 02, 2014Explorer III
Per Microsoft
HERE
Customers running Internet Explorer 11 on Windows 7 or Windows Server 2008 R2, must first install the 2929437 update released in April, 2014 before installing the 2964358 update. For more information about this prerequisite update, see Microsoft Knowledge Base Article 2929437.
You may have missed a update which was issued April 2014 or you were not directly connected via network cable (using wireless connection) and the download was corrupted.
Not sure if MS is issuing "fix it" utilities but that was how I managed to correct a corrupted Windows Update which was in an endless loop of failed installs.
Unfortunately MS has severely bungled the update process and fixing it is often frustrating.
You could try running a restore point before the update and see if that clears the problem.
HERE
Customers running Internet Explorer 11 on Windows 7 or Windows Server 2008 R2, must first install the 2929437 update released in April, 2014 before installing the 2964358 update. For more information about this prerequisite update, see Microsoft Knowledge Base Article 2929437.
You may have missed a update which was issued April 2014 or you were not directly connected via network cable (using wireless connection) and the download was corrupted.
Not sure if MS is issuing "fix it" utilities but that was how I managed to correct a corrupted Windows Update which was in an endless loop of failed installs.
Unfortunately MS has severely bungled the update process and fixing it is often frustrating.
You could try running a restore point before the update and see if that clears the problem.
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