If You Have a Mobley

I had no problem turning off Streamsaver on my Mobley account. I just checked again before posting, and it's still off.

Dutch_12078 wrote:
I had no problem turning off Streamsaver on my Mobley account. I just checked again before posting, and it's still off.

Thanks for the feedback. I've tried for several days now and I get the following when trying to save:

Something's not working. We can't save your new Stream Saver setting for this device right now. Give it some time, and try again.

I'll give it a few more days then contact them for a resolution.

I have two Mobley lines and both still have stream saver turned off.

When you call AT&T, be sure that your Mobley SIM is in your Mobley (and not in another device) and showing as such in your online account before you call.

I just went onto my account and it would not let me turn it off. I'm guessing they got smart and disabled the disable. I am not as concerned with getting stellar streaming of video as much as still being able to stream video when I want. The old Jensen TV we have isn't that good anyway. Will check back to see if others resolve with a quick question to support or if it's a pita.

EDIT: Interestingly I tried editing my cellular plan with them and received the same message.

Checked mine that I shut off a long time ago. It's still is set to off.

I have T-Mobile which uses the same hardware.. THey ask me to review it .. I do not think they will be publishing my review (I will keep it till I can dump it but it very simply does not do what I want it to do, It won't even stay in the OBD port (I will fix that however).

ThomBoles wrote:
I just went onto my account and it would not let me turn it off. I'm guessing they got smart and disabled the disable. I am not as concerned with getting stellar streaming of video as much as still being able to stream video when I want. The old Jensen TV we have isn't that good anyway. Will check back to see if others resolve with a quick question to support or if it's a pita.

EDIT: Interestingly I tried editing my cellular plan with them and received the same message.

I initiated a Chat session with them from the Manage Data page and they turned it off manually.

wa8yxm wrote:
I have T-Mobile which uses the same hardware.. THey ask me to review it .. I do not think they will be publishing my review (I will keep it till I can dump it but it very simply does not do what I want it to do, It won't even stay in the OBD port (I will fix that however).

T-Mobile has a Mobley?

I toggled mine on and off to test the difference and download stayed the same at 28mb download 30 up.

T-Mobile has had the ZTE Mobley for a long time not sure of the data plan.

ATT $20 month unlimited data plan for the Mobley was a big drawing card however it is no longer offered.

garry1p wrote:
I toggled mine on and off to test the difference and download stayed the same at 28mb download 30 up.

You will see the difference when you use fast.com as the speed checker. This is a Netflix product and will show you the speeds when you are viewing videos. If you use speedtest.net you won't see the difference.

While Screen Saver is "on", you can run fast.com and then speedtest.net and see a HUGE difference.