PNW_Steve wrote:
Bill.Satellite wrote:
PNW_Steve wrote:
Bill.Satellite wrote:
Due to limited bandwidth available to most campground owners (mostly due to remote locations) even an improved signal is not going to improve the experience to the end user. Limited capacity divided by all those RVers equals crappy service no matter how good the signal is.
You certainly might be of help to campground owners by setting up their systems to block ALL streaming type activities from You Tube to NetFlix (and all those Facebook videos) which will improve the ability for multiple users to access the most basic needs such as surfing, e-mail and bill pay. It will likely good over like a fart in Sunday School with the permanent residents but would be a great improvement for the daily/weekly RVers.
It certainly cost a few $$ but has paid for itself many times over.
How could that be possible for the average RV Park Owner. No one is going to pay extra to have a service they feel they are entitled to. A "few $$" is likely a huge exaggeration as just the fact that you said it cost a few $$ tells me it cost a whole bunch of money and the service then would need to be offered at no charge to the campers. Sounds to me like the old story about how someone was losing money on every sale but planned to make up the difference in volume!
I understand your being skeptical. You weren't there.
The folks here, and at two other locations, had a similar reluctance. So, I paid for the installation and operated the systems for two years before turning the systems over to the park owners.
It went kind of like this:
I pay for it and install it.
I share a % of the revenue with the park owners for two years.
I provide 800# 24/7 tech support for end users & staff.
Guest concerns & questions are directed to me or 800#, not park management.
After two years if the system proves viable the park owner has the option of reimbursing my capital investment and taking ownership of the system.
Sorry, but pay for use wifi is a non-starter for most parks. The guests would literally revolt. They want it free. As for 800 tech support and the like, someone who can't get wifi is mad. They are going to go to the first live human they can find, and that is the office. Regardless of whether or not there is an 800 number they will expect the park staff to fix their issues.
There isn't a person in America that doesn't HATE telephone tech support. If I could reach through the phone and choke the tech on the other end when they tell me to re-boot the access point, or take the battery out of my phone, or ask me if the cable box is plugged in, I would. Having a guest spend an hour on the phone to then be told to re-enter the password isn't going to make my customer satisfaction scores rise.
