Just so you are aware
Went to the Valencia store, drove 35 miles there, 70 roundtrip to buy a scan gauge. Counterman said they are out but will have them in four hours. I told him that's too long a drive, he said ok. I sai...
Forum Discussion
jcapps wrote:
Went to the Valencia store, drove 35 miles there, 70 roundtrip to buy a scan gauge. Counterman said they are out but will have them in four hours. I told him that's too long a drive, he said ok. I said I will just get it at Amazon, he said ok, I walked out.
He could have offered to ship it to me. But Amazon it is
Hello jcapps,
Thank you for yourpost about the Customer Service issue that you had from your recent trip to the Valencia Camping World location. Allow me to apologize for the trouble and frustration this has caused you. I have escalated this issue to the Regional Management team for further investigation and so a follow up can take place.
Wes Robinson
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
