jcapps wrote:
wbwood wrote:
Was in CW today having the valve stem extenders replaced. Saw several mechanics and had short conversations with them. Everyone at our CW is approachable, kind and helpful. I guess maybe it helps going in with a positive attitude and realizing that they are people too.
So were they billing other customers for the time they were talking to you?
Why do folks think they can just go into a shop and talk to the techs. These guys are on the clock on whoevers vehicle they are assigned to. That's the reason my shop is locked and by apt only
Who said I was in the shop? I was at the desk. They were at the desk in between jobs. Actually it was early in the morning and it might of been before their first job.