jcapps wrote:
mileshuff wrote:
jcapps wrote:
Obviously you do not get it, you have a block that does not let you comprehend. Clearly I work on vehicles above your pay grade.
Clearly you seem to feel resorting to degrading insults is a way to debate!! You can't comprehend that what works for others is different than what works for you. You have a business model that works well for you and your customers and feel me and everyone else with a different model is wrong despite it being preferred by myself and my own customers. I'm in no way saying how you run your own business is wrong. But you objected to CW's policies that work for them and their customers. I too have gone to CW and talked to the techs. I was instructed to do so by the manager who had zero issue with it. Not an issue where the manager was unaware. The auto shop I go to does the same exact thing. I'm happy, customer is happy, service manager is happy, business owner is happy...whats the problem if it works for others? Anyways, we can go round and round. No need to question how smart I am or what my pay grade is etc.
I had no problem with CW. I never said I had a problem with CW. I had a problem , for the 6th time, with the poster stopping a number of techs who clearly are not being paid to work on his rv. How hard is that to understand. I do not blame CW.
Who said I stopped them? I said I talked to them. They were at the desk. I was at the desk. They were not working on anything at the moment. They talked to me for a couple minutes.
And as far as a customer paying for the time....once again, no customer was harmed. Besides, they charge by a certain booked time. Just as do most shops. If the book (computer nowadays) says it's a 1 hour job, they charge 1 hour. If it says 1/2 hour, they charge 1/2 hour. Makes no difference how long it takes them to do it, unless it's due to unforseen issues with the vehicle. You should know that as you own a shop, right? I guess the time when they installed some things on my RV, that I should of sat there outside the bays and see how long it really took them! :R
Take a chill pill and relax. The point of my comment is that our CW staff are knowledgeable and friendly.