Lack of Follow Through

Question

Camping World must be raking it in so much they don't need new business. I have a roof-top AC that I need to replace. It is 10 years old and the original has been replaced. I sent a message to them through their web page several times, finally someone responded that I needed to call their number to find the part cross reference. I've done that three times and each time they say they will get back to me.

I guess I'll look elsewhere. I don't know how they can stay in business when they treat potential customers like that. It sours me on the entire brand. There are a couple of discount RV parts suppliers on-line that claim to have a "direct fit" but I wanted a "reputable" chain.

good_sam_care_t · Answer

03Ultra,

Thank you for your time and post. I apologize for the delay in contact. If able please send me a PM with a good contact number. I would be happy to help in this matter.

Mark F
Marcus" Rapid Response Team
goodsamcs@goodsamfamily.com

rugermark2 · Answer

Just because they are bigger doesn't mean they are reputable.

darsben · Answer

How many contacts before you think "if this is how they are now how will they be once I leave the rig with them.

I foresee real problems with them returning the rig to you in a timely manner.
Non response by a company usually means the have all the work they can handle.
CALL SOMEONE else

fla-gypsy · Answer

So go somewhere else, problem solved

wbwood · Answer

You have a 10 yr old RV that has an AC that needs to be replaced, but the original had already been replaced? So this will be the 3rd AC in a 10 yr old RV?

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Lack of Follow Through

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