Forum Discussion

salem's avatar
salem
Explorer
Jul 31, 2018

Laptop battery

I have a HP laptop computer that is about two years old. It's been plugged in for a couple of days but shows the battery is at 1% and is not charging. Any suggestions as to how to get it to charge?
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    Batteries Plus. Take it in and get a new one.

    A lot of newer HP's the battery is not easily (meaning designed to be user replaced) replaced, You have to open the case. B+ may be able to to that for you. Easy if you know how (I do) but not so easy if you don't.

    I had a piece of electronic toast to practice on by the way. Nice thing about Electronic toast is you can't accidently toast it. already done.
  • When my 12 year old laptop that still works well had battery issues I was shocked at the price of a new one... I bought instead three $10 chargers to keep around the house: one each in the living room, the kitchen and office.
  • Also check for a BIOS update. Our HP laptops needed an update to fix the charge issue, they would only charge to 50 percent while docked(plugged in).
  • Thanks, 2Oldman. I followed the tutorial, twice actually to make sure I was doing it right, and it's still not charging. Probably time for a new battery. Thanks to everyone who commented.
  • Yup -- both of the above will help -- more likely, a new battery in the future at some point.
  • We used to take an old style ink eraser (with a little grit in the rubber) and clean the contacts. This seemed to make things better.

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