Forum Discussion

boston_blacky's avatar
boston_blacky
Explorer
Oct 19, 2014

Malware or virus??

DW just accidentally downloaded a program under the name of SYSTWEAK which uses something called 'Regclean Pro' and PC Utilities Pro!! It is hell.
Looks like malware and it refuses to be uninstalled. Please provide any assistance and advice as to how she should get rid of this "pest". :E

p.s. Tel. no. 800-983-7054 is displayed on screen, but I hate to phone - as I fear it will be only a scam.
  • darsben's avatar
    darsben
    Explorer II
    Oct 19, 2014
    IN SAFE MODE go to start button type in System config. Click on system configuration when it is found. A tabbed window will open. Find startup. The offending program will be found there. Uncheck the box and it will disappear forever.
  • donn0128's avatar
    donn0128
    Explorer II
    Oct 19, 2014
    That may not do it. He might have to go into the register and remove the offending program

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