Millenicom Customer Accounts Acquired by Verizon

Learjet wrote:
by the way it is "Millenicom".

All I can say is Verizon must not want my business. I'm not calling them a 3rd time.

I shall take it else where.

Well, don't take it to Sprint. That is my warning to everyone that wants to have data/internet while on the road.
Their DATA coverage map looks really good... until you zoom down just two or three clicks. All that dark purple goes to light purple(roaming only). You will only get 100mb-300mb data while on roaming.

I received my hotspot device on Thursday.. realized that their data coverage was NOT at all good enough... returned it in person to the corporate store on Monday. All those promises on the phone and in the chats about "all service charges) being credited if I returned it to them in 14 days, has not come to pass. My ending account invoice shows $87.30 due. Crediting "all services" was supposed to include the re-stocking fee ($35) but I had to pay that in the store for them to take it back. I was even on the phone with Sprint cust service while I was in the store returning the device to argue there should not be a restocking charge. I was told that on a previous phone call and I was told it was noted on my acct in the final notes. (The guy inside the store told me that "that wasn't a sure thing". )

I realize that this world is changing... Sprint obviously feels that misleading custgomers and lying are acceptable in business transactions.

Verizon won't get a dime from me because of what they pulled and how they are not responding to Millenicom customers who they have "acquired".

Basically, that leaves ATT ... and I don't know if they are any better than Sprint or Verizon. I have not dealt with them since 2002.