Mobley to Unite SIM PIN Locked

i found this on howardforums.com

don't know if it will help you, but it is worth checking

When I log in to my AT&T account (I only have the Mobley with them) and click on manage my device and features it says: "My current features:
You currently don't have any features on your account"

and it says this:

"See device options
Upgrade device See optionrightArrow
Suspend device See optionrightArrow

Unlock a device See optionrightArrow

Manage data See optionrightArrow
Update caller ID info See optionrightArrow
See accessories See optionrightArrow
Manage Sponsored Data"

i do not know if unlock device will unlock the SIM or have No effect on the SIM

if your SIM gets screwed you can goto ATT store and get a NEW sim assigned to your mobley
then stick in the unite

Now know that the update was more than a menu change.

The new Mobley update has been reported to be locking the SIM so it can't be used in another device. AT&T's way of controlling unlimited plan usage.

magicbus wrote:
Did the Unite ever work or did you just buy it?

Yes it has worked no problem all summer. I do put it back in the Mobley for trips with the grandchildren.

The Unite now reports 3/5 attempts. That's just from booting it with the SIM installed. I never even entered a PIN.
Will excess attempts kill the SIM?? I don't want to find out.

I don't think I'll ask for any PIN from AT&T. My Unite is now a doorstop unless something good is discovered.

Reports now from other forums of the same issue.

Did the Unite ever work or did you just buy it?

Dave

Well, shucky dern! Please let us know if you have success getting a PUK that allows you to use the Mobley SIM in another device.

jcpainter wrote:

Does it work if you put it back into the Mobley?

Yes it works in the Mobley. I'm using it now.

BluStem wrote:
Went and moved my SIM from my Mobley to my Unite and get a message that the SIM is PIN locked. Had a notice to enter a PIN.
The end of SIM swapping?
I never had this before, it just worked.

Does it work if you put it back into the Mobley?

BluStem wrote:
Went and moved my SIM from my Mobley to my Unite and get a message that the SIM is PIN locked. Had a notice to enter a PIN.
The end of SIM swapping?
I never had this before, it just worked.

You will need to obtain a PUK (Pin Unlock Key) from your carrier.....go to a local store.