My Tailgater Continues to Amaze Me!!

We have had our tailgater for 3 years. Just this trip we had had nothing but trouble with it. Clear southern sky, and while watching tv we would loose complete signal. Dish helping me did some test and the dish person said the tailgater is bad because it isn't tracking. Called King Controls and talked to a tech and asked him who fixes it and was told that there is nobody contracted to fix it, I have to send it to Minnesota to get it fixed. They will check it out and if it goes to around 250$ they will call and sell me a rebuilt one for $250 plus shipping. We got a dish and tripod. Might have to see how this works.