Forum Discussion
Wrace
Sep 13, 2018Explorer
Still working on the last few items we have discussed, and have run into a new issue.
I got all the software install done (ms office etc) which was all via download. I went to install the last piece of software Snagit, which is on disk. Put it in the dvd drive and got nothing. Went to setup and found that autoplay was on but I am not seeing the dvd player identified anywhere in the recognized list of devices. The drive obviously has power to it because it will open and shut. Though there may be a data cable that I should check if connected.
Before purchasing this unit I went through all the amazon reviews and the only negative was a few mentions of the dvd drive being 'cheap', 'flimsy', but worked. I wasn't overly concerned with the dvd drive as I don't use them very much all these days and all other aspects of the reviews were very positive.
There is no way I'm returning this thing after all the work I have into getting it up and running. If I have to I'll buy an external dvd drive or replace the internal one. In addition, snagit is not crucial piece of software that I need right away.
But before that, I thought I'd get some input from you guys on the issue? Maybe I'm not looking in the right area?
I got all the software install done (ms office etc) which was all via download. I went to install the last piece of software Snagit, which is on disk. Put it in the dvd drive and got nothing. Went to setup and found that autoplay was on but I am not seeing the dvd player identified anywhere in the recognized list of devices. The drive obviously has power to it because it will open and shut. Though there may be a data cable that I should check if connected.
Before purchasing this unit I went through all the amazon reviews and the only negative was a few mentions of the dvd drive being 'cheap', 'flimsy', but worked. I wasn't overly concerned with the dvd drive as I don't use them very much all these days and all other aspects of the reviews were very positive.
There is no way I'm returning this thing after all the work I have into getting it up and running. If I have to I'll buy an external dvd drive or replace the internal one. In addition, snagit is not crucial piece of software that I need right away.
But before that, I thought I'd get some input from you guys on the issue? Maybe I'm not looking in the right area?
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