Forum Discussion
Robocop
Oct 03, 2015Explorer
Although it gets old dealing with the CSRs regarding the Zip Code deal, I too have found that a request to bump your receiver can make a big difference as already mentioned. I was trying to get assistance while in Canada recently (they did not need to know that since I had a decent signal) but the CSR could not get it through her head that I had a Tailgater and could NOT receive Eastern arc sats and kept asking me about their signal strength. And she was not an off shore CSR. But I also agree it is better to talk with a DISH Tech Support or RV Specialist at times.
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