Forum Discussion

DC8Captain's avatar
DC8Captain
Explorer
Aug 23, 2017

On-line vs store inventories

It would be helpful if customers could see on-line if the items they want to purchase are in stock at their local store or if an on-line purchase is necessary. It's frustrating to try calling the store as employees are always helping folks. If you look at the Home Depot website it will tell you if an item is available in your selected retail store. I'm sure others would like to know if an item is in stock before making a trip to their local CW retail store.

Thanks,

Dale
  • Hello fdhealy4,

    Thank you for your time and post. I apologize for the inconvenience you have had with checking inventory at Camping World locations. I will pass on your feedback to the proper team for review. Also, if you call us we can check what is in stock at your local Camping World location.

    Thank you,
    Ella
    Good Sam Care Team
  • I think that's a great idea. I've used it with other stores and it is very helpful.
  • This should already be in place on their website, plus if item it is not available it can be sent to the nearest location for in-store pickup similar to Walmart. Very smart indeed, I've yet to leave a Walmart without picking up additional items (too many sometimes) when using their ship to store service. With so little foot traffic in the CW store in our area you would think this method would have been incorporated many moons ago. Oh well, do wish I could do more business with them, but pricing, shipping, and store availability of sale items are just not up to speed with their competitors.
  • Gee, Sadia Man, calm down. It's CW's choice. Try to convince them, not rant.
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team

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