Online purchase problem

UNBELIEVABLE !!!! Within minutes of sending the order information to Mark at Customer Service I received a phone call from their office. The problem with my being unable to track my order was that the product was shipped (yesterday) directly from the manufacturer. Prior to calling me the customer service rep had already called the manufacturer on my behalf however they had already closed for the day.

There's no shortage of critics of Camping World but I have never had such fast and efficient handling of a customer inquiry. Nice work, Camping World Customer Service

darbone85737,

Thank you for the information. I will have an agent call you right now.

Thank you,

Mark
Rapid Response Team
goodsamcs@goodsamfamily.com

Thanks Mark. I'll send you the order #.

The problem is that your "check order status" page seems to be broken.

The problem is that you ordered on 4-20. People were just a bit preoccupied on that date... :)

darbone85737,

Thank you for your time and post. Please send me a PM with the order information. I would be happy to have an agent help in this matter.

Thank you,

Mark
Rapid Response Team
goodsamcs@goodsamfamily.com

What???? You want CW to spend money improving customer service??? Are you insane??