Overcharge really tears it for me !
I've been a loyal supporter of CW & Good Sam; in fact, we'd had great service from the Brownsville, MI location and from the ESP -- but I can't defend them anymore! I sent the following to both CW ...
Forum Discussion
thestoloffs wrote:
To those who have said (paraphrasing), "Too bad. You should have read closer", you're missing my point.
Most people who are changing from the standard Marinco "Park Power" fixtures to SmartPlug will require both the Cord set and Power Inlet, so they are more likely to buy the combined set item.
Therefore, to price that item significantly higher (~20%) than the individual items is either a significant error or is predatory pricing to take advantage of human nature.
If it's their error, then I'm giving them a chance to correct it and make it right.
If it's intentional pricing, however, then I'll shame them for their predation.
Elizabeth, you're getting the benefit of the doubt. I'll wait for your response before posting further.
I do see your point. However to imply that CW did this maliciously or in a predatory manner is giving them too much credit. I think it is an oversight on their part, but you did agree to pay the advertised price. I do hope they make it right simply out of goodwill.
