Forum Discussion
1492
Jun 21, 2014Moderator
Clay L wrote:
I had an job hung in the queue,had the same symptoms and tried to get rid of it with no luck. The HP tech had me un-install the printer software (HP Support Solutions Framework in the list) and reinstall it. That fixed the problem.
I would be more inclined to do this since you've had issues with the current driver in the past? Check HP if a newer driver version is available. Otherwise, reinstall.
This is assuming you're having problems printing with all documents? If its just when using a browser, then I would be a little suspicious as to the cause?
I had an issue where Firefox would not print, just stall in the Queue. All other browsers worked fine. It was Sweetpacks that somehow got installed from another program, which was corrupting the print process.
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