We also had problems with a new tailgater and a walley receiver. Headed for Az from WA st and it was working great. Later i Casa Grande it needed to be programed and check switch every day. That sucked all winter so after calling dish and a dish outdoor tech the answer was I was on the wrong side of the road. Cable and postion on the rv were correct for their instuctions. I asked both dish ladies do you know what an rv is. The tailgater is sitting in my garage. Dish downloaded the software fix to late for me. chevman PS $2200.00 fix the problem