Forum Discussion
lap527
Mar 11, 2014Explorer
cdc wrote:
I wouldn't switch to DirectTV. Customer Service is terrible. I was a long time Direct TV subscriber and just wanted to upgrade my receiver as I hadn't upgraded in years. Made several calls to customer service, 1st time couldn't understand the clerk, 2nd time clerk said his computer went down and he would call back, waited two days and never received a call back, 3rd time I was basically told to switch to DISH. You guessed it, I'm now a DISH subscriber.
Same here....after switching to Dish, Direct kept calling and I told them if they tried as hard to keep a customer as they did to lose one, they would have Dish beat hands down.
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