Reboot TV?
We got back from our winter stay in AZ couple of weeks ago. A couple of days ago I bought an indoor antenna to pick up OTA TV stations. We bought the TV two summers ago and used it last summer for the first time. We have Direct TV and hadn't bothered with local stations until now.
The menu item that allows a change from the Direct TV HDMI input to an OTA antenna was grayed out and clicking on it yielded a "Not Available" message.
I called the Samsung customer service line and within a minute or so was connected to "Max". He was in MN and spoke English. What a pleasant surprise!
As a first step he had me do something that had not occurred to me - unplug the TV for a full minute to reset it. I did that and as he was telling me what to do next the call was dropped. I was far enough along to see that the grayed out items were now accessible so I changed the input to the antenna and did a station search - picked up five channels.
One was a VHF that was 27 miles away and another was a UHF channel 27 miles away. I got all five channels the two locating sites that I use say I should get. I guess the cheap un-amplified antenna will suffice.
After I completed the OTA setup Max called me back to continue helping me. That was also a pleasant surprise.
The point of this post was that it probably should have but did not occur to me to reset/reboot my TV. Computers yes, TVs no. Will keep it in mind for the future for sure.
The menu item that allows a change from the Direct TV HDMI input to an OTA antenna was grayed out and clicking on it yielded a "Not Available" message.
I called the Samsung customer service line and within a minute or so was connected to "Max". He was in MN and spoke English. What a pleasant surprise!
As a first step he had me do something that had not occurred to me - unplug the TV for a full minute to reset it. I did that and as he was telling me what to do next the call was dropped. I was far enough along to see that the grayed out items were now accessible so I changed the input to the antenna and did a station search - picked up five channels.
One was a VHF that was 27 miles away and another was a UHF channel 27 miles away. I got all five channels the two locating sites that I use say I should get. I guess the cheap un-amplified antenna will suffice.
After I completed the OTA setup Max called me back to continue helping me. That was also a pleasant surprise.
The point of this post was that it probably should have but did not occur to me to reset/reboot my TV. Computers yes, TVs no. Will keep it in mind for the future for sure.
Moved to Technology forum from DIY
