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royl's avatar
royl
Explorer
Aug 05, 2014

Refrigerator solar fan

Since Camping World will not allow negative reviews of it's products I will post it here so no one else will get stuck with the poorly made refrigerator solar fan sold by them, (Camco 42165). I installed the fan and solar cover as per the directions in 2012 and it worked for about eight months then the fan quit. After numerous calls to Camping World they finally got Camco to agree to send a new fan. Well after waiting over a month I called Camping World again and they said they would just send a new unit to me. In the meantime The fan from Camco arrived, I installed it and all seemed well. I unplugged the fan in cold weather because I didn't need it, however in about six months after hooking it back up the fan stopped again. I then installed the fan from the unit Camping World sent and it worked for about two weeks, I then climbed onto the roof and found the solar cells cracked and deteriorated from the sun, imagine that from solar cells! I then installed the new solar cover that was in the kit and it worked again, that was in May and yesterday the fan quit again. I bought a 12 volt fan to replace the junk solar setup. I have submitted two negative reviews on the Camping World website and if you look at it today you will see a review from 2011 is the last one, just happens to be a good review! I have been in contact with Marcus on here who swears they don't discard negative reviews but in fact they do, that is why they review each and every review you submit, so they can sensor them. If they sold good products instead of this cheap junk from China that is overpriced to start with then they wouldn't have to be afraid of reviews.
  • I just sent all the info to the rep so let's see if anything gets done this time.
  • Hello Royl,

    I'm sorry to hear about this. I would like you to know that I have located your information in our system and would like to have someone reach out to you regarding your situation. If you could please send me a private message with the location you have been working with, that would be most appreciated. Please let me know if you need anything else and I hope you have a good day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team
  • Hi,

    I use thermostatically computer fans in a mask under the oem fridge rain hood. I'm in the process of installing the new ARP controller to prevent overheating of the boiler. I can hardly wait!
  • I also had the same success as you are having with the solar fans. Mine worked about 8 weeks and I returned it to CW for refund. took them about 8 weeks to return my money. I bought computer fans with an on-off switch and now I control the fans when I need them. and they work just fine.

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