I purchased tow dolly wheels through Camping World online. I tried to cancel the order, but it had already shipped. When I got it, I took it to our local Camping World and they would not let me return it as it was an item they didn't carry. It weighs 30 lbs and I can't afford to ship it back. What do I do?

What do I do?Stop ordering things you don't want.Maybe you can find a camping world that does stock it and get them to take it.

Hello sltrawick, If you could please private message us your order information we can take a look into this for you. You can also call our customer service line at 800-626-3636. Thank you!ElizabethMarcus Rapid Response Team

If there are campgrounds in your area try advertising the wheels on their bulletin board. You'll take a loss selling them, consider it a lesson learned.

According to the website, "catalog and Internet purchases can be returned or exchanged at any nationwide Camping World SuperCenter".This sounds more like a single store not wanting to follow the company policy rather than the OP making a mistake.I had a similar situation with Ace Hardware - the store said they couldn't refund me because their computer system couldn't do it. I stood at the counter, called the online customer service line, and handed the store clerk the phone so they could fight it out. I got my refund.

K Charles wrote:What do I do?Stop ordering things you don't want.Maybe you can find a camping world that does stock it and get them to take it.At the time of the order I needed it, but then we went to flat towing so I no longer needed it

Returning | Good Sam Community

deprived
Explorer
Feb 11, 2016
K Charles wrote:
Stop ordering things you don't want.

Hey, man. Be nice. That's not very helpful.
1968mooney
Explorer
Feb 05, 2016
Bucky Badger wrote:
sltrawick wrote:
Thank you so much Camping World for helping me with this. I just returned it to my local store and the manager took care of it for me.

Awesome, But it would be nice if they did it the first time

If they had done it the first time you would never know about it. :S
fla-gypsy
Explorer
Feb 04, 2016
They made good on it. Good enough for me
toedtoes
Explorer III
Feb 04, 2016
Glad it worked out.
sltrawick
Explorer
Feb 04, 2016
Bucky Badger wrote:
sltrawick wrote:
Thank you so much Camping World for helping me with this. I just returned it to my local store and the manager took care of it for me.

Awesome, But it would be nice if they did it the first time

Agreed. But it worked out!!!!
Bucky_Badger
Explorer
Feb 04, 2016
sltrawick wrote:
Thank you so much Camping World for helping me with this. I just returned it to my local store and the manager took care of it for me.

Awesome, But it would be nice if they did it the first time
Bucky_Badger
Explorer
Feb 04, 2016
sltrawick wrote:
Thank you so much Camping World for helping me with this. I just returned it to my local store and the manager took care of it for me.

Awesome
Good_Sam_Care_T
Explorer
Feb 04, 2016
Wonderful! I'm so glad to hear this and that we were able to assist. If you ever need anything in the future please let us know and have a good evening!

Elizabeth
Marcus Rapid Response Team
sltrawick
Explorer
Feb 04, 2016
Thank you so much Camping World for helping me with this. I just returned it to my local store and the manager took care of it for me.
dave17352
Explorer
Feb 04, 2016
How big are the wheels the usps has great deals on there if it fit it ships for a flat rate. I think up to 70 pounds. I bought a bunch of lead weights for paddle fishing and man that box was heavy but it didn't cost anymore than shipping tissue paper.