I bought a Samsung A10e about a year or more ago. It has a Google icon on the start page among other ICONS. When I punch up Google to search web, I type in the name of a search in the bar - Like Tampa Rays score - it goes to the Rays page and I find it. It's always searched and found what I typed ... until today.Today, I type in a name - as always - hit search, and it kicks me back to the home screen ... I type in a search again - in the Google bar ... punch search, and it kicks back to the home screen again. I'm not sure if I accidentally pushed a setting icon at some point, but can't find anything that resembles a fix button.I restarted it twice - same thing -- Clueless??

I have an iPhone, but regardless, you should be able to just bring up Google home page in your web browser and save it to your home screen.... effectively creating a new Google icon. Then just delete the old non-functioning one.

I can't get my web browser to browse ... when I type in a web address, hit search, it opens to the same page again - the screen page where the ICONS live.I tried it on several home pages - dot coms - that I know are active. Guess I'll putter around with it and see if something got glitched at the last update - which T-Mobile forces on us. It works fine, get an update, doesn't work fine anymore. Or will run down to the T-Mobile store and have them fix it. Probably want me to buy a new one -- this one, not even two years old. :(

Go to the "settings" app and open. Come down to "General Management" and open. Come down to "Reset" and open. Come down to "Reset all settings" open and click on "Reset Settings".As a last resort if the above doesn't work come down to the "Reset" and open again. This time go to "Factory data reset" open and come down to the "RESET" button. CAUTION THIS WILL RESET YOUR PHONE TO FACTORY NEW CONDITION, you will loose all downloaded settings and apps.

lryrob9301 wrote:Go to the "settings" app and open. Come down to "General Management" and open. Come down to "Reset" and open. Come down to "Reset all settings" open and click on "Reset Settings".As a last resort if the above doesn't work come down to the "Reset" and open again. This time go to "Factory data reset" open and come down to the "RESET" button. CAUTION THIS WILL RESET YOUR PHONE TO FACTORY NEW CONDITION, you will loose all downloaded settings and apps.Thanks, I'll do that. I don't have many apps - I use this as a voice phone and some text, occasionally a camera. I don't sync anything else. So, not much lost anyway.

One little question remains ... do you have any 'data' available now in your plan? Sounds to me like you may not if you can't get anything on the Internet. Need to check with your cellular service provider to find out if you don't know ... telephone service is separate from Internet data ...

Samsung Phone | Good Sam Community

Ed_Gee
Explorer II
Aug 17, 2021
One little question remains ... do you have any 'data' available now in your plan? Sounds to me like you may not if you can't get anything on the Internet. Need to check with your cellular service provider to find out if you don't know ... telephone service is separate from Internet data ...
monkey44
Nomad II
Aug 17, 2021
lryrob9301 wrote:
Go to the "settings" app and open. Come down to "General Management" and open. Come down to "Reset" and open. Come down to "Reset all settings" open and click on "Reset Settings".

As a last resort if the above doesn't work come down to the "Reset" and open again. This time go to "Factory data reset" open and come down to the "RESET" button. CAUTION THIS WILL RESET YOUR PHONE TO FACTORY NEW CONDITION, you will loose all downloaded settings and apps.

Thanks, I'll do that. I don't have many apps - I use this as a voice phone and some text, occasionally a camera. I don't sync anything else. So, not much lost anyway.
lryrob9301
Explorer
Aug 17, 2021
Go to the "settings" app and open. Come down to "General Management" and open. Come down to "Reset" and open. Come down to "Reset all settings" open and click on "Reset Settings".

As a last resort if the above doesn't work come down to the "Reset" and open again. This time go to "Factory data reset" open and come down to the "RESET" button. CAUTION THIS WILL RESET YOUR PHONE TO FACTORY NEW CONDITION, you will loose all downloaded settings and apps.
monkey44
Nomad II
Aug 17, 2021
I can't get my web browser to browse ... when I type in a web address, hit search, it opens to the same page again - the screen page where the ICONS live.

I tried it on several home pages - dot coms - that I know are active.

Guess I'll putter around with it and see if something got glitched at the last update - which T-Mobile forces on us. It works fine, get an update, doesn't work fine anymore. Or will run down to the T-Mobile store and have them fix it. Probably want me to buy a new one -- this one, not even two years old. :(
Ed_Gee
Explorer II
Aug 17, 2021
I have an iPhone, but regardless, you should be able to just bring up Google home page in your web browser and save it to your home screen.... effectively creating a new Google icon. Then just delete the old non-functioning one.

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